Urgent could be one of the words I tolerate the least. Since I didn’t decide to become a doctor, I believe that I can enjoy the luxury of keeping this particular word far away from my life. Undoubtedly we’re also all aware that the idea of urgency is especially abused in the working world. I think expecting something to be completed in a very short amount of time during any given working day (minus the exceptions) is on par with making a call to ruin someone’s day off.
If we’re the ones on the demanding side in this scenario, let’s stop to think for a bit. If we had planned things better could we have allowed our employees to work without rushing them or disturbing the comfort of their private lives and thus gotten a better result over all?
If we’re on the other end of the scenario, could we have changed something by honestly sharing what made us uncomfortable rather than just being part of the flock? Could we have told those healthy, loyal, and industrious people who turned to unhealthy, unhappy, and weary individuals who will “escape without looking back when something better comes along,” that it’s actually all in their own hands?
Just like The Boy Who Cried Wolf, if we don’t use the term when truly necessary, then we might not find anyone who takes us seriously when something is indeed very urgent. No one will forget the dinner that was ruined because of a task that could have just been solved the next day.
Let’s not be so interested in quick but halfway work, and employees that complete their tasks but are miserable. In a time when the words of Warren Buffet, who said, “you can’t produce a baby in one month by getting nine women pregnant,” ring true, let’s also remember Eisenhower:
“What is important is seldom urgent and what is urgent is seldom important.”